We have been Shasta owners a little over a month now. We will probably be “RV newbies” for quite a while. We researched quite a bit, we have a daughter who also owns an RV…we were as prepared as we could be, knowing we had/have a big learning curve. Not far into the adventure (actually a couple miles), we realized it takes a community to help with the learning curve. We are thankful for those who have already helped us on our short journey into RVing!
The following groups and individuals have been such a huge help and blessing:
We drove from Whidbey Island, WA to Missoula, MT to purchase “Wings” from the original owners. Unknowing to us we had put on the wrong size ball mount for our trailer hitch. A couple miles down the road we knew something was not right. We pulled into Bretz RV and the service manager dropped what he was doing to help us. They were very busy and it meant a lot that they took time to help us when we had not purchased our trailer from them nor were bringing them much revenue in our small repair. If we ever purchase an RV from a dealership in the future, we would strongly consider buying from them.
“Shasta Dave” has spent hours and hours on the phone and in emails with my husband. He is like having a deluxe owners manual in human form! He is amazing! His experience, advice, and suggestions have been super helpful! We would have made so many mistakes without his guidance! We hope to someday meet him in person.
Although we had driven “Wings” from Montana to Washington, hooked it up to electricity in our yard, slept in her many nights, made sure basic things worked like the sink, refrigerator, and toilet, we had not yet really experienced full hook-ups and living in “Wings” away from home. Yesterday, we drove into Pioneer Trails RV Resort. Hector “The Great” helped us with very basic hook-ups. After turning on the water, we discovered some issues. Then we discovered some more issues. Hector will be guiding us this week to figuring out how to resolve the various “issues.” Plus, he has a great sense of humor!
We are just very grateful and thankful for these people!